PaksaCare

Refund and Returns Policy

Shipping

We aim to dispatch every order within 1-2 business days. Delivery across Pakistan typically takes 3-5 business days depending on your city. Free shipping applies on orders over Rs. 3,000; a flat delivery charge applies below that.

Returns

If something isn’t right with your order, we want to make it easy to fix. Returns are accepted within 7 days of delivery for unused, unopened products in their original packaging.

To start a return, contact us with your order number and we’ll guide you through the next steps. Once your return is received and inspected, we’ll process your refund or exchange within a few business days.

For hygiene reasons, opened personal care items cannot be returned unless they arrived damaged or defective.

Need help?

Reach out through our Contact page and our team will be happy to help with shipping, returns or exchanges.

Need help? Chat with us

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